Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.9.18 and the SmartSDR v3.9.18 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.9.18 and the SmartSDR v3.9.18 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Corrupted DAX Driver?

Carl N8VZ
Member ✭✭
I installed 1.4 after uninstalling my previous SSDR installation. Upon first install attempt a I got an error message about the DAX drivers not installing correctly. I reinstalled but didn't get that error message again. Now, however, I find I can hook up digital mode software with CAT control and PTT FB, but I am not getting an audio signal through to the software. Audio does show up on the DAX control panel, but apparently it stops there. I tried both WSJT-X and Airlink Express and I get the same issue, so I believe the problem is with my DAX drivers and not the third-party software. What should be my first line of attack here? Do another complete uninstall and reinstall? Please advise. Tnx & 73 de Carl, N8VZ
1
Comments
-
Still waiting for a reply. Can anyone offer insight on this problem? Thanks.
0 -
As per the instructions in the Release Notes, you should have submitted a HelpDesk ticket for support. Sorry I missed you post among the 90,000 that have come through in the past 4 days.
I have converted this topic to a support HelpDesk ticket (http://helpdesk.flexradio.com) for expedited issue resolution. If anyone else is experiencing an issue similar to this one, please submit a HelpDesk support ticket for issue resolution.
0 -
OK, thanks. I thought that perhaps another user could help, before I submitted a HelpDesk ticket. Thanks for doing it for me! :-)
0 -
I should be able to get this resolved today. Just reply back to the the HD ticket. It should be in your in-box0
Leave a Comment
Categories
- All Categories
- 325 Community Topics
- 2.1K New Ideas
- 590 The Flea Market
- 7.8K Software
- 6.2K SmartSDR for Windows
- 165 SmartSDR for Maestro and M models
- 394 SmartSDR for Mac
- 260 SmartSDR for iOS
- 246 SmartSDR CAT
- 178 DAX
- 368 SmartSDR API
- 9.1K Radios and Accessories
- 14 Aurora
- 152 FLEX-8000 Signature Series
- 7.1K FLEX-6000 Signature Series
- 906 Maestro
- 50 FlexControl
- 854 FLEX Series (Legacy) Radios
- 866 Genius Products
- 445 Power Genius XL Amplifier
- 307 Tuner Genius XL
- 114 Antenna Genius
- 274 Shack Infrastructure
- 194 Networking
- 437 Remote Operation (SmartLink)
- 135 Contesting
- 717 Peripherals & Station Integration
- 135 Amateur Radio Interests
- 939 Third-Party Software