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Flex Control does not work

Paul BurtonPaul Burton Member ✭✭
edited March 2017 in SmartSDR for Windows
I am running a Flex 6300 with SSDR 1.3.8 on a Windows 7 machine.  I just received a new Flex Control and am unable to get it to work at all.  I killed SSDR, CAT, and DAX and then plugged in the control to a USB port on my computer.  The driver installed fine.  I then restarted the software and nothing worked.  I noticed that Flex Control was assigned to the same Com port at SSDR, so I reassigned it to a high-numbered port and rebooted.  I'm still having no luck to get it to work.  Device Manager shows one physical com port, 4 com ports assigned to SSDR, and the one Com port assigned to Flex Control.  No other com ports are assigned.  I've tried this on several USB ports on the computer.  I'm not sure where to go from here.  I opened a support ticket but haven't heard anything on it.  Any suggestions?

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Comments

  • Steve K9ZWSteve K9ZW Member ✭✭✭
    edited March 2017

    Did you "turn on" the FlexControl in SmartSDR? (Embarrassed to confess why I know the control can be turned off...  took me a while.)

    73


    Steve

    K9ZW

  • Tom--W4FASTom--W4FAS Member ✭✭
    edited December 2014

    Paul,

    Go to upper left corner of screen and click on settings, then click on radio. Check that Flex Control is Enabled.

    73,

    Tom

  • Paul BurtonPaul Burton Member ✭✭
    edited May 2015
    OK, Tom.  Thanks for that info.  I missed seeing that flex control could be enabled/disabled.  Now it seems to work fine.   Tim, I'm not sure why my submission of a help desk ticket was not sent, but it seems that the problem is resolved.  Thanks.

    Paul

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