Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR or 4O3A Genius Product Software?

SmartSDR v3.9.19 and the SmartSDR v3.9.19 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes

The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

Flex Control does not work

Paul Burton
Paul Burton Member ✭✭
edited March 2017 in SmartSDR for Windows
I am running a Flex 6300 with SSDR 1.3.8 on a Windows 7 machine.  I just received a new Flex Control and am unable to get it to work at all.  I killed SSDR, CAT, and DAX and then plugged in the control to a USB port on my computer.  The driver installed fine.  I then restarted the software and nothing worked.  I noticed that Flex Control was assigned to the same Com port at SSDR, so I reassigned it to a high-numbered port and rebooted.  I'm still having no luck to get it to work.  Device Manager shows one physical com port, 4 com ports assigned to SSDR, and the one Com port assigned to Flex Control.  No other com ports are assigned.  I've tried this on several USB ports on the computer.  I'm not sure where to go from here.  I opened a support ticket but haven't heard anything on it.  Any suggestions?

Comments

  • Steve K9ZW
    Steve K9ZW Member ✭✭✭
    edited March 2017

    Did you "turn on" the FlexControl in SmartSDR? (Embarrassed to confess why I know the control can be turned off...  took me a while.)

    73


    Steve

    K9ZW

  • Tom--W4FAS
    Tom--W4FAS Member ✭✭
    edited December 2014

    Paul,

    Go to upper left corner of screen and click on settings, then click on radio. Check that Flex Control is Enabled.

    73,

    Tom

  • Paul Burton
    Paul Burton Member ✭✭
    edited May 2015
    OK, Tom.  Thanks for that info.  I missed seeing that flex control could be enabled/disabled.  Now it seems to work fine.   Tim, I'm not sure why my submission of a help desk ticket was not sent, but it seems that the problem is resolved.  Thanks.

    Paul

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories