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No Audio from Phones Port

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AG5QQ
AG5QQ Member, Unconfirmed ✭
in SmartSDR for Mac
All,

3 days ago, the phones port on my Flex 6400 stopped outputting audio into my Heil headset.

I have the latest firmware on my Flex, the latest Tahoe update.

I have tried all combinations in the DAX menu, with no change.

Has anyone else experienced this problem?

If so, what was the fix?

Thank You and 73,
Scott/AA4WF

Comments

  • KD0RC
    KD0RC Member, Super Elmer Moderator
    Options

    Hi Scott, check the headphone icon in the upper right-hand corner of SmartSDR to be sure that it is not muted.

    If that is not it, make sure the phones are plugged all the way into the correct jack on the back of the rig.

    If that's not it, try another set of phones in case there is a broken wire in the set you are using.

    If none of that helps, try doing a factory reset after a profile export.

    Finally, if they are still not working, submit a help desk ticket.

  • AG5QQ
    AG5QQ Member, Unconfirmed ✭
    Options
    I do not have a headphone icon on my SmartSDR for Mac.

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