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No Response from Flex

Dave422
Dave422 Member ✭
in Amateur Radio Interests
I returned a Maestro that my wife bought as a Christmas gift to me. After trying it for a few hours, I decided I would rather use my computer and requested an RMA from Flex on 12/28/25. I got a response on 1/5/26 and shipped out the same day. Flex received it 1/9/26 and responded that it was being sent to Services and Repairs for inspection and I would receive their assessment within 5 business days. It's been over 3 weeks now and after 8 inquiries to the open Help Desk ticket, e-mails, phone calls, and a new Help Desk ticket, I've yet to receive any kind of response about my $1704.00 refund. Phone calls get me a voice mail promising to return my call shortly. E-mails say the same thing.

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