problems updating my 6600 V2 to new V4...

MIKE

I have two 6600 flex radio’s.
One is version 3 and the other version 2.
I updated the new radio (version 3) to version 4 and bought a license “Get smartSDR+”. Everything went okay on the new radio with version 4.

Now I am trying to do the same to my other 6600 radio that’s on version 2 however, I haven’t succeeded so far.
After I update the v2 to v4 I am not allowed to enter the radio anymore and the dax login shows “license required” However there is no option in (settings- Radio setup-Radio) to buy the license for the second radio v2 . As I cannot start the Flex, I cannot enter the options to check there.

When I go back to V2, there is no option there either.
Am I doing something wrong?
So how would I go about adding the older V2 radio to a licensed v4 ?
Thank you in advance
SV9CVY “MIKE”
Happy thanksgiving to everybody

KD0RC

Hi Mike, this is a known issue with V1 and V2 radios. You will need to submit a help desk ticket.