Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

Smartsdr 4.0.1 will not tune outside of amateur bands

KA9CFD
KA9CFD Member ✭✭

I found what I believe is a bug with Smartsdr 4.0.1. If I attempt to enter a frequency into a slice that is outside of the amateur bands, my Flex 6500 immediately reboots and smartsdr loses connection until the radio is finished rebooting. This happens for any general frequency above 160 meters or below 6 meters that I can see. This is a problem if I want to listen to any shortwave frequencies or tune into WWV on 15 MHz, etc. I am wondering if anyone else has noticed this? I have already created a help desk ticket.

Jay KA9CFD

Comments

  • KD0RC
    KD0RC Member, Super Elmer Moderator

    Hi Jay, have you tried a factory reset?

  • KA9CFD
    KA9CFD Member ✭✭

    Not yet Len but I will give it a try.

    Jay KA9CFD

  • KA9CFD
    KA9CFD Member ✭✭

    Update: The factory reset brought back general coverage receive capabilities. So that worked. When I tried to import back my 3.10.15 profiles, the issue returned. So I did another factory reset and it looks like I will need to create new profiles.

    Jay KA9CFD

  • KD0RC
    KD0RC Member, Super Elmer Moderator

    Hi Jay, when you re-import your profiles, try leaving the Preferences box un-checked. If that works, you won't have to recreate all your profiles.

  • KA9CFD
    KA9CFD Member ✭✭

    Thanks Len. I am back up and running now.

    73 Jay KA9CFD

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.