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I have purchased the v4 plus. However, when transaction completed, I wasn't clear on download

kilo4gbi
kilo4gbi Member ✭✭
in SmartSDR+

One v4 plus is purchased; how do you receive the download? I was not presented with a link.

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Answers

  • Erik Carling EI4KF
    Erik Carling EI4KF Member ✭✭✭✭

    It is very unclear. I even opened a Help Desk ticket but closed it. Reboot the radio and check this screen. If you have a subscription, then SmartSDR+ is active.

    SmartSDR_cU2ByNvP0a.png

    It seems only NR, NB and ANF are given to us in 4.0.1 - all others are not implemented.

  • kilo4gbi
    kilo4gbi Member ✭✭

    Erik,

    Thanks. I rebooted and saw the Subscription and saw SmartSDR+ is active. However, I don't some features I expected with the purchase.

  • Erik Carling EI4KF
    Erik Carling EI4KF Member ✭✭✭✭

    Same here. Case in point - CW mode and Auto Tune is greyed out.

    I did just get a reply to a Help Desk ticket:

    we don't get anything at this time unless you paid for early access.

    Guess we have to hope these features come in before the subscription expires or else what was the payment really for?

  • Mike W9OJ
    Mike W9OJ Member ✭✭

    I think we have to wait 30 days for the good stuff.

    Only Relative Noise Floor Scaling and
    Enhanced Signal Clarity (ESC) are immediate.

  • kilo4gbi
    kilo4gbi Member ✭✭

    OK. For example, DVK is still gray. I have the 8400M. I appreciate your sharing.

    Thanks - Bill

    image.png

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