Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR or 4O3A Genius Product Software?
SmartSDR v3.9.19 and the SmartSDR v3.9.19 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
The latest 4O3A Genius Product Software and Firmware
SmartSDR v3.9.19 and the SmartSDR v3.9.19 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Login to Smartlink with new Maestro works - but fail with older Maestro
Hello,
i have two Maestros - Version C and B.
Connection to smartlink is working well with new Maestro (C), but not working with the old one.
on the old one i get "Email or password is incorrect".
-> Of course it´s not..
I also noticed that on the old Maestro i can not use the view-option while putting in the password. the symbol at the end of the line is shown, but touching is not working.
this is also working on the new maestro as it should.
i´m running SmartSDR 3.8.23 on both maestros.
anyone else having this problem or did i miss something lately?
tnx de Uli DK8NE
i have two Maestros - Version C and B.
Connection to smartlink is working well with new Maestro (C), but not working with the old one.
on the old one i get "Email or password is incorrect".
-> Of course it´s not..
I also noticed that on the old Maestro i can not use the view-option while putting in the password. the symbol at the end of the line is shown, but touching is not working.
this is also working on the new maestro as it should.
i´m running SmartSDR 3.8.23 on both maestros.
anyone else having this problem or did i miss something lately?
tnx de Uli DK8NE
0
Answers
-
Most often, when you have a failure like this on SmartSDR v3.8, it is due to a loss of connection to the SmartLink server. Unfortunately, the error message is not accurate. This is something we have addressed in the current version v3.10. Restarting the client should address this issue and reconnect to the SmartLink server. If you continue to have trouble, please submit a helpdesk ticket and we'll do what we can to help you get it sorted.
0
Leave a Comment
Categories
- All Categories
- 344 Community Topics
- 2.1K New Ideas
- 612 The Flea Market
- 7.9K Software
- 6.3K SmartSDR for Windows
- 173 SmartSDR for Maestro and M models
- 407 SmartSDR for Mac
- 266 SmartSDR for iOS
- 249 SmartSDR CAT
- 186 DAX
- 374 SmartSDR API
- 9.2K Radios and Accessories
- 20 Aurora
- 199 FLEX-8000 Signature Series
- 7.1K FLEX-6000 Signature Series
- 919 Maestro
- 53 FlexControl
- 860 FLEX Series (Legacy) Radios
- 890 Genius Products
- 452 Power Genius XL Amplifier
- 322 Tuner Genius XL
- 116 Antenna Genius
- 283 Shack Infrastructure
- 199 Networking
- 442 Remote Operation (SmartLink)
- 137 Contesting
- 749 Peripherals & Station Integration
- 138 Amateur Radio Interests
- 971 Third-Party Software