Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
The latest SmartSDR Software:
SmartSDR v4.2.18 | SmartSDR v4.2.18 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes

The latest 4O3A Genius Product Software:
The latest 4O3A Genius Product Software and Firmware
How to Receive Technical Support::
If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.

quick support by Flex

K0FG_Fred
K0FG_Fred Member ✭✭
in Community Topics

I had a small problem with my new 8400M. A piece of tape holding a weight in the vfo A knob had come loose and was making noise when I rotated the knob. Tuesday morning I put in a trouble ticket and when I got back from lunch I had a response from Tim. He explained what was the problem and told me how to fix it in less than 5 minutes. You just can't beat service like that.

I do complain when I have a problem. So I should also acknowledge great service.

Thanks to Tim and all the support folks at Flex.

Fred, K0FG

Categories