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Need the latest SmartSDR or 4O3A Genius Product Software?
SmartSDR v3.10.15 and the SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software and Firmware
SmartSDR v3.10.15 and the SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
How Does Radio Know I Paid For S/W Upgrade?
NIckCreason
Member ✭
So I have one of the original Flex 6500s. It worked perfectly up through S/W v2.9x. After that it always got file transfer error when trying to upgrade. I would just downgrade to v2.9x and everything worked. I thought maybe the newer 3.0 versions might have something to offer so I purchased an upgrade, When I try to use it I get a screen to buy the upgrade, which I did. Now when I try to upgrade the radio, I get the same purchase screen but no field or anything else to enter my receipt or license number, just another chance to spend another $200.00+. So, logically, I tried to downgrade the radio back to v2.9 like i did in the past. But.. not I get the file error on that version and have no working radio at all. What happened to flex?
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Hi Nick, submit a help desk ticket. Flex Support will be able to help you.
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