Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
The latest SmartSDR Software:
SmartSDR v4.2.20 | SmartSDR v4.2.20 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes

The latest 4O3A Genius Product Software:
The latest 4O3A Genius Product Software and Firmware
How to Receive Technical Support::
If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.

SmartSDR 3.9.18 does crash with HWALC engaged

Hardy
Hardy Member ✭✭
edited July 2025 in SmartSDR for Windows

Hello!

I'am using FLex6500, S.P.E. Expert 2K-FA and SmartSDR 3.9.18

HWALC is activated and a PA connected with ALC-line.

As soon as ALC voltage rises above 0 Smartsdr 3.9.18 does crash.

(Earlier versions of SmartSDR with same configuration worked).

Please not discussions of using HWALC!

flex3918-Error.gif

Any idea?

73, Hardy

Tagged:

Comments

  • KD0RC
    KD0RC Member, Super Elmer Moderator

    Hi Hardy, I would do a factory reset (export profiles first). If that does not resolve the issue, submit a help desk ticket.

  • Hardy
    Hardy Member ✭✭

    The malfunction remained.

  • Hardy
    Hardy Member ✭✭

    Malfunction same on 3.9.19

    Maesto (A) with 3.9.19 does work fine.

  • KD0RC
    KD0RC Member, Super Elmer Moderator

    Hi Hardy, you should submit a help desk ticket.

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    Hardy has submitted a ticket and engineering is review it.

  • Hardy
    Hardy Member ✭✭

    The fatal error still exists with version 3.10.10

    Instead of protecting the amplifier in case of overload, SSDR simply crashes at FULL power!

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories