SmartSDR v4.2.20 | SmartSDR v4.2.20 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software:
The latest 4O3A Genius Product Software and Firmware
If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.
SSDR 3.9.18 frequently disconnects from 8600
I have a problem after recent update. SSDR randomly disconnects from radio while in stand- by mode or even while transmitting.
Is is safe to downgrade to previous version version of SSDR?
Tom
Answers
-
Hi Tom,
Do you have a TGXL ? And if so, did you upgrade it to v1.2.17 from 4O3A's website ?
Russ KR6W
0 -
I was getting radio network disconnect on 8400mand then a 10 second countdown and the radio would power cycle. So now I just turned off the smart link,and no trouble now.
0 -
If you're on windows, there's probably something that's changed that's causing the Disco. If you do have additional flex gear in the shack, I'd do as Russ mentioned. If you have additional software running there could always be an issue with that conflicting with something. I would just run SSDR and the radio Nothing else and see if it behaves. Then bring up Cat and DAX, and see how that plays. If you have a bunch of USB configured make sure they all have power saving deactivated by checking in Device manager. I wouldn't go backwards at all… There's something in your system causing the disconnect. Look at your packet drops and see what they are doing. If you can figure out the basic system… Open a help desk. They smoked out this software pretty well, but there has been some weird stuff some see. Keep positive. Erika DD
0 -
Here is a brief update. Yes, my TG has the latest firmware installed. Re-installation of SSDR did not rectified the problem.
I returned to the previous version of SSDR (3.8.23) everything works fine.
Tom
0 -
Did you perform a Cold Boot or a Factory Reset after upgrading to v3.9.18?
Sometimes some bad data remains in the Radio Persistence database that needs to be cleared with a Factory Reset.
This is covered in the Release Notes, which are ALWAYS strongly recommended reading before any update of radio or computer.
0
Leave a Comment
Categories
- All Categories
- 401 Community Topics
- 2.2K New Ideas
- 681 The Flea Market
- 8.6K Software
- 194 SmartSDR+
- 6.6K SmartSDR for Windows
- 197 SmartSDR for Maestro and M models
- 456 SmartSDR for Mac
- 278 SmartSDR for iOS
- 268 SmartSDR CAT
- 218 DAX
- 393 SmartSDR API
- 9.6K Radios and Accessories
- 98 Aurora
- 339 FLEX-8000 Signature Series
- 7.2K FLEX-6000 Signature Series
- 991 Maestro
- 58 FlexControl
- 872 FLEX Series (Legacy) Radios
- 965 Genius Products
- 480 Power Genius XL Amplifier
- 353 Tuner Genius XL
- 132 Antenna Genius
- 319 Shack Infrastructure
- 224 Networking
- 482 Remote Operation (SmartLink)
- 144 Contesting
- 845 Peripherals & Station Integration
- 147 Amateur Radio Interests
- 1.1K Third-Party Software

