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SmartSDR v3.9.19 and the SmartSDR v3.9.19 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
The latest 4O3A Genius Product Software and Firmware
SmartSDR v3.9.19 and the SmartSDR v3.9.19 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
The latest 4O3A Genius Product Software and Firmware
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SmartLink registration of used radio

TimC
Member ✭
Howdy,
I'm trying to register a previously owned 6600 and am receiving the error 'SmartLink refused command'. I have manually created the port forwards (and associated rules) in my firewall.
Is necessary for the previous owner to de-register the radio before I can register it?
What can I do if the previous owner is unreachable/unresponsive?
Thanks & 73!
Tim/K1DC
I'm trying to register a previously owned 6600 and am receiving the error 'SmartLink refused command'. I have manually created the port forwards (and associated rules) in my firewall.
Is necessary for the previous owner to de-register the radio before I can register it?
What can I do if the previous owner is unreachable/unresponsive?
Thanks & 73!
Tim/K1DC
Tagged:
0
Answers
-
The most common cause of this error is that the SmartSDR software either hasn't made a connection or lost it's connection to the SmartLink server. We are working on improving the notification when this happens (or just correcting it if possible) in future versions. Until then, restarting the SmartSDR software should fix this problem. If not, please open a helpdesk ticket and we'll do what we can to help you get this figured out.
Note that registering the radio overwrites any previous owners registration, so you shouldn't have to contact the previous owner whether they unregistered or not.
0
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