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3.8.23 will not install into Flex6600

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George Moranian
George Moranian Member ✭✭
in FLEX-6000 Signature Series

3.8.23 will not install into my 6600. I searched and found one post about this but not much info there.

Installed fine on PC but when trying to install onto 6600 the progress bar graph proceeds to the right all the way and the flex stays in purple mode but than nothing. Waited 30 min for it to complete but no progress. Tried cold booting and long press power to reset the 6600 but same thing, just hangs.

Presently running 3.8.19 and that installed fine.

SN 1120-1088-6600-4670 about 5 years old, Older Hardware issue??

Should I try 3.8.20 or .21 to see if they work?

George N1NAZ

Comments

  • KD0RC
    KD0RC Member, Super Elmer Moderator
    Options

    Hi George, I don't think loading an earlier version will help. Do an export of your profiles, then try a factory reset followed by an import of your profiles. Then give it another try.

    If it still doesn't load, submit a help desk ticket, Flex Support will know what to do.

  • George Moranian
    George Moranian Member ✭✭
    Options

    Resolved

    Tried a different computer, failing one was a laptop(Win10), the desktop(Win11) worked. Same network same switch…

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