Maestro C Unstable

Flexed

This morning, while using SmartSDR on my laptop and Maestro C simultaneously, I encountered a critical issue with the Maestro. The following sequence of events occurred:

1. Unexpected Shutdown: The Maestro C screen suddenly went dark while in use.
2. Unresponsive Power Button: Attempts to power the unit on using the power button were unsuccessful.
3. Extended Power Button Hold: Holding the power button also produced no response.
4. Power Cycle (15 minutes): After disconnecting power for 15 minutes, the Maestro C powered on.
5. Radio Selection Failure: The unit powered on, but the screen went dark again upon reaching the radio selection screen.
6. Continuous Reboot Loop: Pressing the power button results in a reboot, but the screen consistently goes dark at the radio selection stage.
7. Wired Network Test: Connecting a network cable did not resolve the issue.
8. External Display Test: Connecting an external display yielded no results.
9. Community Search: I searched the community forums for similar issues and solutions, but found nothing relevant.

Video: https://photos.app.goo.gl/jhk82sqtkDRr64sx9

Any Ideas?

Trucker

Open a Help Desk ticket. It sounds like you have a hardware problem.

James

WD5GWY

Flexed

Done, waiting on their response. Thanks

Pit - DJ4GX

wondering what help you get. Please let us know, because this is the new type of Maestro C with a Latte Panda Processor inside, which controls the separate Display.
For the Maestro A and B is no support available, because the screen is a no longer build pld Dell Tablet PC and not easy to handle for Flexradio guys

Flexed

The unit was faulty, overheating frequently, so ultimately since I was under the 30 days FlexRadio provided me a replacement. Kudos to FlexRadio !!