Profile manager will not open in Windows 11

Chris de Voogd

On my Flex 6600 (v 3.8.23) I can’t open profile manager. Only profiles itself will open. No import/ export etc.

Any ideas?

Chris
DJ2NL

Chris de Voogd

John,

yes, that was the problem,
thanks a lot,

Chris

KD0RC

Hi Chris, you probably need to submit a help desk ticket.

johnn1jm

Might it be off screen?

Chris de Voogd

No, I tried that too. I will open ticket.

Thanks anyway,

Chris

johnn1jm

Here is something that worked for me for the Network Statistics window not opening up. It probably applies to your problem. Worth a try.

Flex Network Statistics Window not opening up- Smart SSDR.

This is most likely caused by a corruption in your "SSDR.settings" file on the computer.

This file stores such settings as window size and location, and additional "Client Level" settings that affect only how SmartSDR is displayed or functioning on that particular computer.

Reset the SSDR.settings file on your PC

·      If SmartSDR for Windows is running, close it down.

·      Then enter %APPDATA% into the Windows Search box. It will display a folder as a result of the search. Select the folder.

·      If you are presented with a set of folders of which one of them is ROAMING, select that folder.

·      You will see a FlexRadio Systems folder listed Double click on it to open the folder.

·      In that folder are two files with the names “SSDR.settings” and “SSDR.settings.backup”

Delete these two files.

·      Restart SmartSDR for Windows.

This should restore the Window size and location to the defaults.

Note: You will need to reconfigure some of your other window settings, and such settings as "PC Audio" status, etc.

Chris de Voogd

John,

Yes, that solved the problem,

Thanks a lot

Chris