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Issues with Rotator Genius

Santiago Mejia HI8O
Santiago Mejia HI8O Member ✭✭
in Peripherals & Station Integration

Good afternoon. I know that Rotator Genius is not a FRS product, but while I wait for 4O3A support to answer I thought maybe here I could get some ideas.

I have a Rotator Genius with latest firmware and latest windows app, operating with an Astron SS-30 power supply. The Azimuth Sensor is on the antenna. I'm having problemas using the Window app as it keeps disconnecting and closing as soon as I click on the CW or CCW to move the antenna and now it doesnt move either manually at the control box at the remote site.

Below is a picture of the error message I get on the Windows app and a quick video on the display of the control.

Maybe someone can give me some ideas.

73, Santiago

HI8O

hi8o.gif IMG_0969.jpeg

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