DAX Not installing/working

Glenn Depp

I am tying to set up Flex on my Panasonic Toughbook running windows 10.

I have already went through the newest installer, 3.8.19, twice. I says it installs properly. When I start it up SmartSDR and CAT load properly. As soon as DAX starts up I get an error/

Screenshot 2024-11-05 120949.png

When I look at the sound card properties there are NO Flex sound cards listed. Even when showing anything that is hidden.

I have been a flex user for quit a while now and never seen this issue before. I have heard of problems with win11 but not so much with win10 which is what I am running.

Any ideas??

Glenn

Glenn Depp

Normally I would have gotten at least one comment by now. I will be installing WIN11 on the tough-book this time and see how it goes.

KD0RC

Hi Glenn, I would submit a help desk ticket.

Glenn Depp

I am not a fan of help desk tickets as they always have you do everything you have already done. I consider myself fairly decent with the flex software. I have always used win10 and have always had good results. I have a computer with hot swap drives and recently been configuring my drive with Win11 on it. I am finding Flex software and even the newest software to not like each other. I am seeing the same problems I have heard others having while never seeing it in Win10. My DAX 3.8.1 crashes at least once every day at this point. I have to shut down and restart it. Even with it running the audio it supplies to 3rd party software also does not perform like it does with Win10. Not liking Flex with Windows 11 OS. I am curious just what the developers are doing when they conduct testing of their software, just what hardware their computers contain. Mine is pretty robust and should not be an issue.

I guess I will have to make at least one Win10 backup drive in case something happens to this hard drive. If the software is not reliable with Win11 then it cannot be trusted to operate when needed.