Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

Having issue with 3.5.8 and 3.7.4

bsalyers
bsalyers Member ✭✭
in SmartSDR for Windows
I have checked around to see if this was already asked. I have a home PC with 3.5.8 on it. I have a laptop that had 3.5.8 but when I connected to my FLEX 6400, It suggested I upgrade to 3.7.4. I did that. Now, when I go back to the shack PC, it was to downgrade to 3.5.8. I am kind of caught in a circular reference - upgrade here and then downgrade there...am missing something I am sure, but what?

Answers

  • KD0RC
    KD0RC Member, Super Elmer Moderator

    Upgrade the PC to 3.7.4 so that everything is at the same (highest) level.

  • John KB4DU
    John KB4DU Member ✭✭✭✭

    software levels in the pc and the radio must be the same.

  • bsalyers
    bsalyers Member ✭✭
    There seemed to be some kind of an issue. When I would upgrade one, the radio wanted to go back a level. I uninstalled from the laptop and the station PC. Then I installed the station PC and made sure all was running - then I installed the laptop and all seems fine.

    Thanks!
  • David Decoons, wo2x
    David Decoons, wo2x Member, Super Elmer Moderator

    I have several different versions installed on my PC for connecting to various radios and my support role at Flex. If you are not careful and have different versions on different PCs, you can run into the downgrade/upgrade scenario.

    The key is the software will prompt you before doing an upgrade or downgrade. If you are not explicitly doing an upgrade or downgrade then that would be a notification to you that you have version mismatch between computers.

    73

    Dave wo2x

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories