SmartSDR iOS remote access oddity with Starlink

Peter WB6POT

This seems to have just started since switching my internet to Starlink and happens when I log in remotely from another location.

SmartSDR for Windows works perfectly, however when I log in remotely using my iPhone and SmartSDR for iOS, if I key up (any mode and any power, even zero watts) packets are lost/dropped. I see this both as a stuttering on the iPhone screen as well as the Pingplotter program running on the remote sites computer.

I don't understand what is different when logging in with SmartSDR for iOS vs. the Windows app. I've looked through the various settings but don't see anything obvious, and nothing has changed since I used it successfully with a different internet provider.

Also one more piece of data: If I am connected with my iPhone and try to key down with SmartSDR for Windows, I also get the dropped packets. It's as though the iOS connection is causing a problem with the remote connection.

Any help or suggestions would be appreciated.

Peter - WB6POT

Rick_KJ5WO

Check out this thread:

https://community.flexradio.com/discussion/8026825/starlink-and-smartlink-usage

73's Rick…KJ5WO

Rick_KJ5WO

You might want to check out this thread:

https://community.flexradio.com/discussion/8026825/starlink-and-smartlink-usage

73's KJ5WO Rick…

Peter WB6POT

Hi Rick,

Thanks for the input. I'm familiar with that thread from 2 years ago. Since then (as of 2023) Starlink as supported public IP's, so it's easy to use Starlink with SmartLink. In fact, using SmartSDR for Windows on my computer it works great.

The only problem I'm having is when my iPhone connects to the radio via the iOS SmartSDR app. Something odd is happening then.

I'll keep digging.

Peter - WB6POT

Rick_KJ5WO

I don't use a Starlink system. You might also try giving Marcus a shout in the contact developer section under settings in the app. He has helped me in the past and responds quickly.

Good Luck

Rick… KJ5WO