Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.8.23 and the SmartSDR v3.8.23 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.8.23 and the SmartSDR v3.8.23 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Smartlink will connect remotely at one hotel and not another. what could the difference be??
Jbejr
Member, Unconfirmed ✭
6500, latest version Smartsdr 3.7.4. everything works fine. I can connect via Wi-Fi at home no problem. I can connect at one hotel Wi-Fi with no problem and everything works fine. Next hotel no go. Smartsdr sees the radio, test is green, but when trying to connect I get the message "unable to connect to radio. try again" why will it connect at on hotel and not the other?? oh, I've also tried connecting directly to the lan via ethernet at the hotel and it still not connect.
0
Best Answer
-
I suspect that different hotels use different WiFi routing hardware — and they likely have different firewalls in place (or maybe none at all!)
Sometimes, the hotels I visit, will partially, or fully block, the UDP ports necessary for the SmartSDR waterfall view.
It is hit and miss a lot of times in my opinion. Find a good hotel, with good Internet that works well for remote access, and stay there more often.I’ve personally had good luck with Hilton, Sonesta, and Marriott… plus others.
0
Answers
-
Thanks, that's sort of what I thought. Just wanted someone's take on it incase I was missing something. Thanks for the reply
Johnny1
Leave a Comment
Categories
- All Categories
- 310 Community Topics
- 2.1K New Ideas
- 564 The Flea Market
- 7.7K Software
- 6.1K SmartSDR for Windows
- 153 SmartSDR for Maestro and M models
- 382 SmartSDR for Mac
- 253 SmartSDR for iOS
- 240 SmartSDR CAT
- 176 DAX
- 364 SmartSDR API
- 8.9K Radios and Accessories
- 7K FLEX-6000 Signature Series
- 99 FLEX-8000 Signature Series
- 882 Maestro
- 49 FlexControl
- 852 FLEX Series (Legacy) Radios
- 837 Genius Products
- 431 Power Genius XL Amplifier
- 295 Tuner Genius XL
- 111 Antenna Genius
- 261 Shack Infrastructure
- 182 Networking
- 426 Remote Operation (SmartLink)
- 132 Contesting
- 682 Peripherals & Station Integration
- 131 Amateur Radio Interests
- 910 Third-Party Software