Lost my Dits

knewberry

My 6400, bought new in July 2023, worked fine on all modes. Since updating to 3.6.8 a few days ago, I can't work CW. Using a Vibroplex iambic keyer, there's no dots but dashes works fine. I've tried several cables from keyer to radio with no change. I think I have all settings right. I may be overlooking something though. I feel like I've lost my mind, and don't know what is next. I hate to think updating had any thing to do with it. The only other possibility I can think of is a defective jack in the radio, although it worked in the past. Any suggestion for fixing it? I'm hoping it's jus a setting I'm overlooking or have wrong, Thanks all. Ken, K5GI

Al_NN4ZZ

Hi Ken,

I had the same problem on my 6600. Suggest you open a help desk ticket. They will have you try some things but in my case I had to send it in for repair. The tech replaced the CPU board. Here is the info.

Regards, Al / NN4ZZ

al (at) nn4zz (dot) com

6600 SSDR V3.6.8

TGXL 1.1.20

PGXL 3.7.32

Win10 Pro V2004

Neil D Friedman N3DF

Check that SmartSDR onboard keyer is in iambic mode.

knewberry

Thanks Al, NN4ZZ and Neil, N3DF, for info on my 6400. Yes Neil, I have turned the Iambic on and didn't get any change in operation. As Al said I may have to call Flex in on this one. I'd prefer not to send back to Flex, but I'll do what ever I have to do. Probably my next step will be to call Flex and see if they can suggest a fix. Thanks again guys for your help. 73, Ken K5GI

VE7ATJ_Don

Hi Ken... before you send the radio in, are you 'sure' it's not the keyer?

a) do you have another keyer or paddle you can plug into the Flex? can you borrow one from a friend?

b) do you have another radio you can plug the keyer into to confirm it is working properly?

Geoff AB6BT

For testing, how about just a plug with pigtails into the key jack? Touch the dit and dah wires to ground.

knewberry

Don and Geoff, Thanks for suggestions. I've bypassed keyer and cable and nothing changed. Now I'm waiting to hear from Flex. Thanks so much guys. 73. Ken. K5GI

oh2pt

Hi Knewberry, I have very similar situation. Dits are just missing and problem is not in paddle or settings. What is very odd, radio starts randomly send dits even paddle is not pressed and only power off clears this - but after that dits are still missing. So how did you get your situation solved?

KD0RC

I would try a factory reset (after exporting profiles). If that doesn't help, submit a help desk ticket.

Geoff AB6BT

I had a similar problem. The jack was broken. I sent it to Flex and they replaced it.

oh2pt

Made two factory resets, no help :( I am just submitting help desk ticket to Flex. I just hope that its the jack broken, not the CPU board...

F4BPO

Had same issue and went for repair in Europe, took 6 weeks…