Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
The latest SmartSDR Software:
SmartSDR v4.2.20 | SmartSDR v4.2.20 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes

The latest 4O3A Genius Product Software:
The latest 4O3A Genius Product Software and Firmware
How to Receive Technical Support::
If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.

SmartSDR 2.10.1 - Blue Screen of Death

Mark W Scott
Mark W Scott Member ✭✭
in SmartSDR for Windows

I am running Windows 11 Pro, version 22H2, and SmartSDR v2.10.1. Over the last couple of weeks I've suddenly had the Blue Screen of Death (BSoD) occur 3-4 times, rebooting my computer unexpectedly. In every case the bug check screen is 'PAGE_FAULT_NONPAGED_AREA' and mentioned 'Portcly.sys'.

  1. In all but one instance, the BSoD occurred when launching SmartSDR v2.10.1 (after launching the Antenna Genius utility v4.1.1 and Slice-Master v0.11.0g). It hasn't happened every time I launch SmartSDR v2.10.1 but has sometimes occurred when I shutdown SmartSDR and then relaunch SmartSDR without rebooting my computer.
  2. In one instance the BSoD occurred when I expanded DAX and selected audio '4' because it didn't activate with I selected '4' for the slice where I was running WSJT-x.

As you can imagine, it can be annoying to have the BSoD occur at anytime but particularly when trying to work an ATNO.

Mark - K4MV

Comments

  • KD0RC
    KD0RC Member, Super Elmer Moderator

    Hi Mark, I would submit a help desk ticket.

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories