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Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
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6300 Smart SDR v3.5.9 question

Hawk75
Hawk75 Member ✭
in SmartSDR for Windows
Searched quite a bit but can't really locate an answer... When I fire up the 6300 and launch Smart SDR, the software says it can't find a radio.

So far, shutting down rig removing power from it then restarting my computer has worked. Sometimes it takes a couple restarts to work. I'm not using Smartlink.

Any ideas on what may be the issue would be appreciated. Thank You!

-Andy

Answers

  • Ha Gei
    Ha Gei Member ✭✭✭

    What Windows Version are you using ?

    How is your network set up ?


    I use ours ( network via WIFI link ) daily with no issues, als some guy a hundred miles away, tests smartlink every day. No issues at present.

  • Hawk75
    Hawk75 Member ✭
    Windows 11 and wired network
  • KD0RC
    KD0RC Member, Super Elmer Moderator

    Hi Andy, try resetting your router. If that doesn't work, you should probably submit a help desk ticket.

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