After updating to V3.5.9, Smartlink Account disappeared

Bob KN4HH

Yesterday, I updated to SmartSDR V3.5.9. All functions inside my network are normal. I suffer from the same inability to connect via Smartlink as others have reported even after the update. I tried to re-register my Smartlink account and received this page.

I do have a solid internet connection. This is as far as I can get.

Any suggestions.

Bob, KN4HH

ka9ees

Hi Bob,

From what I am seeing from others. Just leave it up like that for a while. It should come back.

ka9ees

@Bob KN4HH

Have you read the letter Flex put out yesterday?

ka9ees

@Bob KN4HH

I have tried several times to connect via my LAN with my iPad. This is within my local network my you. It keeps telling me Smartlink is unavailable. I'm not trying to use Smartlink. I'm trying to connect from my couch! Maybe I'll move my TS-830S into the living room...

@Mike va3mw

I am sure you're as busy as a one armed paper hanger. Have you have any mentions of this? Yes I am on the same subnet.

K3SF

BoB

go into setting for smartsddr on ipad and disable smartlink

then it will default to LAN first and not search for smartlink connection

same applies to iphone version...

when smartlink is back online then you can re-enable the smartlink setting

speaking of which, i used LAN iphone14 played some FT8 and work 3D2USU

from couch catching local news on TV at the same time...

also few other stations too whose LOTWs i received today...

cant wait for smartlink to be back up

as i use my iphone smartlink while walking my dog

Paul K3SF

iphone screen shot

KI5RLR

https://community.flexradio.com/discussion/8028935/after-updating-to-v3-5-9-smartlink-account-disappeared

Same problem here. Has this problem resolved for you? Are you leaving the smartlink login window open?