Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

Problem with FLEX communicating with computer (logging problems plus)

Craig K0JJM
Craig K0JJM Member ✭✭
in Computers and Operating Systems
I have update all that I can regarding the radio and the software associated with it CAT,SDR, DAX. When I test them I get a blue button which should be fine. However I cannot get any of them to actually locate the radio. I must be doing something wrong that is very basic to have this issue. It might also explain why the logging software no longer works. I have tried everything suggested but nothing seems to help. Please direct me to what ever resource I need to get the FLEX and my computer talking to each other! I am about at my wits end on this. The radio is working great but does not interact with the computer at all. I have changed around the house network (FLEX is directly attached to the modem) and the computer has been both wired on the network and used as a wireless device (which worked just fine before) and nothing seemed to make any difference.

Comments

  • KD0RC
    KD0RC Member, Super Elmer Moderator

    Hi Craig, If the direct connection (no router, no switch) did not work, you should submit a help desk ticket.

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories