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Message on the face of my 6600M

1) I am trying to use the new filters in the latest update concerning digital operation. However when I go to DIGU and using the 15 pin assy jack on the rear of my 6600m there is no output. However if I go to USB then I get full output from my SCS Pactor controller into this 15 pin input. My question I guess is two fold 1- why is this no output when going to DIGU vers USB and 2- Do the new filters work on digital modes I assume no so what is my option to use these filters .
(2) after updating to 3.421 (latest firmware) my 6600M on the front screen is saying with a yellow ball icon UPDATE ? I have done the update I have follow the directions or rules by shutting the radio off removing power for over 2 minutes then cold boot and it still reads this message UPDATE
Answers
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Hi Doug... if you haven't already, I would open a Help Desk Support ticket.
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