No band dat and no RX Flag

AH0U

Just got my 6700 back from Flex... was in for fan replacement.... no I have no band data.. can.t open a slice... the flag is missing and the RX window is empty...TG says no band data when I try to tune... cant open a slice as the EX tab is greyed out.... tried factory reset, rebooting, turning SCR ver 3.3.32 off and on on but nothing... does this rig need to go back top Flex?? cost $150 to send it to them and $298 for the replacement of the fan and now it does not work!!! Not a happy camper.

bc😕

Wayne VK4ACN

https://community.flexradio.com/discussion/8027140/no-slice-available-issue-september-27-2022#latest

Wayne VK4ACN

EA7JQA

I had the same issue with the fpga and cpu fans, I send my radio to the oficial service from Spain to Germany, the fans were under warranty becasuse Flex has recognized the lack of quality of this fans. But I had to paid the labor of the technician´s and also I had to paid the shipping cost from Spain to Germany and back.

I use the radio remotly, and in may of 2021 Semartlink fall during more than a week, so some friends of mine and me we decided to install a vpn on a raspi. I had luck with the 3.3.32 upgrade becasue in the official service they changed my Sd card before the upgrade, but some friend had the well Known problem with the Sd card.

And now this problem...

The truth is that this cannot go on like this, Flexradio is a top brand, and our equipment is worth a fortune to always be trembling in the face of a software update, or a system failure due to lack of reliability, or maintenance neglect. Trying to silence our discontent as they try to do in other forums today is impossible and leads to nothing but more dissatisfied customers and a worse reputation. That is not the way in my opinion...