Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

Antenna Genius drops network connection

Starting last night my AG is constantly loosing its network connection. I've power cycled, different cable, and different switch port. It is configured to do DHCP and the smartSDR shows a constant message "client connected from IP ****.****.****.**** about every second or two. I can see on the network port on both the AG and my switch the activity starts and stops.

Did it somehow get into a funky mode? Is there a way to hard reset everything and start over? Any suggestions?

I did put in a support ticket.




Flexradio 6600

Tuner Genius

Power Genius

Antenna Genius

Smart SDR latest version

Windows 10 with latest updates


  • David Decoons, wo2x
    David Decoons, wo2x Member, Super Elmer Moderator

    Ken, what is your AG firmware version?

    Also power cycle the radio if you haven’t done so yet.

    73 Dave wo2x

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.