Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

SmartSDR v3.8.19 and the SmartSDR v3.8.19 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

ZenDesk Problems!

davenelson
davenelson Member ✭✭
in FLEX-6000 Signature Series

I am unable to log into the Help Desk, no matter what browser I use I get the error "flexradio.zendesk.com refused to connect."

I am trying to submit a help desk ticket because my 6400's power light is blinking three times and I am unable to connect to it. I have reset it with the long power button press until it turns white, I have disconnected the power and tried again, and I have used different ethernet cables.

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