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Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.8.21 and the SmartSDR v3.8.21 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.8.21 and the SmartSDR v3.8.21 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
How can I get my CAT controls working again?
rmanzer
Member ✭✭
in SmartSDR CAT
I was able to create and edit CAT ports, and use Winlink Express with VARA for several weeks in my V3.3.32 SmartSDR on Windows 10 and in a VMWare Fusion virtual machine. I worked my way up to COM10 and everything was fine, except the ports didn't persist between startups of SmartSDR. About a week ago, the CAT control quit working. The CAT program quit opening automatically and I'm having trouble editing, creating, and using the ports. I don't know what made it stop working.
Now, when I try to create the CAT port, it hangs or I receive an error about the VSP failing to create. If I try to edit a port I was previously able to use, I can sometimes save it, but I receive an error in Winlink saying it's unable to open the matching port.
I've reviewed a bunch of posts and I tried reverting to an older backup of the Windows VM, reinstalling SmartSDR, and repairing FlexVSPInstaller. I thought about a factory reset, but I don't see any problem on the Mac side (where I use WSJT-X) and I saw post with CAT problems where a reset was not recommended. Any ideas?
Now, when I try to create the CAT port, it hangs or I receive an error about the VSP failing to create. If I try to edit a port I was previously able to use, I can sometimes save it, but I receive an error in Winlink saying it's unable to open the matching port.
I've reviewed a bunch of posts and I tried reverting to an older backup of the Windows VM, reinstalling SmartSDR, and repairing FlexVSPInstaller. I thought about a factory reset, but I don't see any problem on the Mac side (where I use WSJT-X) and I saw post with CAT problems where a reset was not recommended. Any ideas?
0
Answers
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I submitted a help desk ticket and Ken Wells was able to step me through a process to clean up the mess I had made on the same day. My problem is solved.0
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