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anyone have vox dropout with V3.3.32 ?

After installing FW 3.3.32 I to have vox dropouts and I make sure to turn Dax off before enabling Vox . This is not a miner problem that happens occasionally . This happens on every 2 or 3 transmits, the op I'm talking with will say, you dropped out again. I have the same issue on my 6600 and 6500 . Vox has not been a problem with previous versions.

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Answers

  • Pete La
    Pete La Member ✭✭

    Yes, everyday, and I put a help ticket into Flex. I have a 6400M and PR-781 mic and i'm experience it operating from the front panel only and from SSDR on the PC. A friend of mine is experiencing it also after upgrading to the new Version 2.8 and a PR-781. Two other friends have not upgraded and they aren't having issues (also using PR-781s). Flex punted my problem to Engineering/Software development as a possible software issue and then closed my help ticket. Ken Wells suggested I perform a cold boot, but that didn't help at all. I'm losing faith in Flex Radio's concerns about their Amatuer Radio department. Very frustrating. I suggest putting in a help request and after they get enough of them they make take action.

  • Ed Stallman
    Ed Stallman Member ✭✭

    Thanks Pete , I did submit a help ticket , I also did a cold boot with no help

  • J.C. W4QK
    J.C. W4QK Member ✭✭

    Ed, the VOX dropout seems to be a new issue with the most recent software. I talk to Pete La almost every day. He started having the VOX problem when he upgraded to the latest v3 software. I had never had a VOX dropout problem operating my 6400M for 3 years until I installed v 2.8. Lets hope enough people bend the Flex engineering ears and we can have a resolution to this annoying issue.


    73 - JC

  • Dan Trainor
    Dan Trainor Member ✭✭

    There were a number of new issues introduced in 3.3.32 including the VOX problem. They will have to release a maintenance version that fixes the fix that was to fix the fix.

  • Al_NN4ZZ
    Al_NN4ZZ Loganville GAMember ✭✭✭

    Fragile Code.......sometimes you just have to start over. If your career is in software development you probably have seen this. (Fragile code, brittle code, re-factoring, etc). Often systems have to support significant new features they never anticipated and this can be the result.


    https://www.developer.com/mgmt/article.php/1441441/Fragile-Code.htm


    BTW, no clue if this applies to SSDR but it could be one reason updates have been slow and bugs have cropped up. 


    Regards, Al / NN4ZZ

  • Johan SE3X
    Johan SE3X JP63oj, Åre SwedenMember ✭✭✭
    edited July 14

    I have had my 6700 a bit more than 3 1/2 years. It came with V1. Never really used V1 much, upgraded to V2 very short after delivery of the radio. But for sure, since V2 VOX been unusable .. Works for a while, then suddenly releases and I have to switch VOX on/off. Sometimes even have had to re-start SSDR and/or the radio. But as I've done a lot of contesting I'm used to use the fotpedal.

    I have given up on VOX with my 6700. Today mainly used for different digital modes. Unbeatable on that, for sure. Bit annoying though, as my back-up radio, Yaesu FTDX-10 has a great working VOX. A radio at 1.400 Euro, compared to a 6700 at 7.935 Euro.

    VOX not so important to me, but it would be nice if it was working. I will keep my Flex forever, don't think anything else, love it. But I have given up a little bit on SSDR and Flexradios commitment to us hamradio customers. I sure hope Flexradio management will prove me wrong, preferably soon.

    73, Johan, SE3X

  • Pete La
    Pete La Member ✭✭

    I just tried another cold boot today without reloading any profiles. No joy, the VOX still drops out. I'm using the default PR-781 mic settings. DAX is off. Setting as follows. VOX 50. VOX delay 13, and DEXP 70, Low cut is 100 and high cut is 3000. TX equalizer is ON. PROC is on DX. Microphone setting is on +20db, BIAS is off.

    Pete K1OYQ

  • KD0RC
    KD0RC Broomfield, COMember, Super Elmer Moderator

    Hi Pete, I did a quick set of tests using a dummy load and Full Duplex to monitor my signal. I found that setting the VOX Delay to 30 ms seemed to work well with no dropouts. Although this was a very quick test (not an actual QSO), you might want to increase the VOX Delay to see if it works better or even cures the issue.

  • Pete La
    Pete La Member ✭✭

    Thanks I will try it.


    Pete K1OYQ

  • Eric-KE5DTO
    Eric-KE5DTO Administrator, FlexRadio Employee admin

    Thanks for the feedback folks. We are aware of the issue with VOX where it drops out (SMART-8919). This particular issue seems to be new in v3.3.32 and also affects v2.8.0.


    Aside from that particular issue, I see from the other replies that there are likely other issues related to VOX that need attention. The better job we can do describing those issues and the environment where you encounter them, the better chance we have to address them in a timely manner.

  • Pete La
    Pete La Member ✭✭

    Great, so now that you acknowledge them, when can we expect a resolution? I think the CW recieve cracking and popping is related to it. Do your research completely before jumping on just one issue.

    Pete K1OYQ

  • Pete La
    Pete La Member ✭✭

    KE5DTO - thanks for the response, but who are you in the Flex Radio world??

    Pete K1OYQ

  • Dan Trainor
    Dan Trainor Member ✭✭
    edited July 14

    "describing those issues and the environment where you encounter them, the better chance we have to address them in a timely manner."

    Suggest you have your QA Testing team re-review your test plans. In this case the section related to VOX within the test plan and see if you find any gaps. Then review the derived Test Case Execution steps for more complete coverage. For VOX functionality it is probably less than a dozen test case scenarios. Execute test case steps to discover the bugs and subsequent regression prior to release. Record and Prioritize each bug. Assess time and resources for each fix. Map fix to a release. Declare Success. Just a suggestion....

  • Trucker
    Trucker Member ✭✭✭

    Pete, Eric is one of the main developers at Flex Radio. Good guy and really knows his stuff.

    James

    WD5GWY

  • Pete La
    Pete La Member ✭✭

    Got it, thanks. Who is Dan Trainor and who is he talking to? More important what is he trying to say to the group? You guys need to figure out who your normal audiance is and speak to them accordingly. I am a 77 year old ham that embraces new technology, and trys to keep up. But you have to remember I started ham radio in 1958 so I may be falling behind a bit and not comprhending some of the new nomenclature. Do I need to go back to my old radios? I consider myself to be somewhat knowledgeable on computers, but I'll be the first to admit that they are rapidly going past my understanding. Most of the ham community is in my category. i just want my radio to work properly. Sorry.

    Pete K1OYQ

  • John KB4DU
    John KB4DU Member ✭✭✭

    Dan, it seems to me that most of the testing is performed by alpha and beta testers. Plan doesn’t seem to be very robust. Hopefully the military requirements for testing will transfer to the ham side.

  • Pete La
    Pete La Member ✭✭

    Tried setting the VOX delay to 30ms. It seemed to improve it at first, but after about thirty minutes into the QSO the it started droppimg out again.

    Pete K1OYQ

  • KD0RC
    KD0RC Broomfield, COMember, Super Elmer Moderator

    Thanks for the insight Eric. Testing always runs a fine line. Release too early and the user population is hit with bugs and will complain bitterly about it. Wait for a "perfect" release, and the code will never see the light of day (and the users will complain bitterly...).

    I do appreciate the value (and cost) of a good test team- I think that you will reap a real benefit with that group on board.

  • Dan Trainor
    Dan Trainor Member ✭✭
    edited July 15

    Eric, this is great news! It goes without saying that internal testing capabilities and a very disciplined process around that, is one of the most essential aspects of software development and release management. To this end, one of the things we have discovered is you need to give the QA Manager great authority to prevent a release for general availability until which time it has fully passed a defined threshold of quality requirements as documented in the test planning documents and test execution steps. Without that sign-off authority, the system enviably falls short. Congratulations and Good Luck, dan WA1QZX

  • Ron Koenig
    Ron Koenig Member ✭✭

    People Radio in to many different ways for a Lab to ever be able to do sufficient testing. FRS Firmware bugs are discovered quickly by the Users. Instead of or in addition for Lab testing, have RC Releases so the True testers can choose to participate and test the Pre General release. This works very well for many Radio based software companies.

    You can't complain if you use a RC version... And the bugs are quickly found and rectified before a General release. It's Win Win and the customers get to feel like they are part of the process, doing what they have always done anyway, testing the software in ways that would take 100 Labs to find the bugs.


    Ron WV4P

  • John KB4DU
    John KB4DU Member ✭✭✭

    Software will always have some bugs. IBM, with all its resources, could not squash them all. The bug list number stayed pretty constant for each operating system. But it’s not the number that’s important, rather it’s the impact on the system.

    The prioritization of bugs to fix is also problematic. Are resources applied to fix several easy ones, or a few of the more challenging? Tough call, but providing the end users a voice helps.

  • Philip_VK3JNI
    Philip_VK3JNI Member
    > @"J.C. W4QK" said:
    > Ed, the VOX dropout seems to be a new issue with the most recent software. I talk to Pete La almost every day. He started having the VOX problem when he upgraded to the latest v3 software. I had never had a VOX dropout problem operating my 6400M for 3 years until I installed v 2.8. Lets hope enough people bend the Flex engineering ears and we can have a resolution to this annoying issue.
    >
    > 73 - JC

    I have a 6600M upgraded to v3.3.32.8203. I am also having issues with VOX either not triggering or dropping out. I did not notice this before the upgrades - Philip - VK3JNI
  • Pete La
    Pete La Member ✭✭

    Please put in a help ticket. It is the only way to get Flex interested in the issue. Lot's of owners are having the same issue, but Flex is just kicking the can down the road with no fix in sight.

    Pete K1OYQ

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