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FLEX-1500 communication issue

w5ll
w5ll Member ✭✭
in FLEX Series (Legacy) Radios

I recently sold a flex 1500 to a fellow ham which,of,course was working fine when it left here and now the buyer is stating that he was able to get it to work a couple of times but that now it will not connect. Says it shows on the radio interface but it is greyed out.

Says he has tried different computers, different USB cables and both ver 2.7 and 2.8 of PowerSDR. I think it has something to do with his power supply and or power cable? Or possibly the speed of the USB port causing a communication error? Of course, I sold him the radio and want to either try to help him get it going or do what I got to do to make things right.

Wondering if someone may have some ideas as to what may be causing the issue and some different things to try?

73 Matt

W5LL

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