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Virtual Serial Port Failed to Create

I had this error message and couldn't get it resolved. I tried this procedure:
https://helpdesk.flexradio.com/hc/en-us/articles/205665325-How-to-Repair-the-FlexVSP-Virtual-Serial-Port-Driver but got an error saying it couldn't be repaired because it wasn't installed. So I right-clicked and selected "install". Now the CAT works great!
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