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Touch Screen Issues

Pete La
Pete La Member ✭✭
in FLEX-6000 Signature Series
Lately when I turn on my Flex6400M the touch screen won't work and I have to shutdown and restart the rig. Sometimes I have to try several times to get it to work. I would say that it doesn't work 2 out of 3 times that I turn it on. I doesn't seem to matter if I turn the power supply off or leave it on. I'm running v3.2.39 and Windows 11 (it was doing it with Windows 10 also). Anyone else esperiencing this behavior?

Answers

  • Ted VE3TRQ
    Ted VE3TRQ Member ✭✭✭
    edited October 2021

    I have had my front panel crash a few times, and had to do a front panel reset. Of course when the tablet crashes, it is non-responsive :-)

    I suggest you put in a support ticket with Flex.

  • schacterfoto
    schacterfoto Member ✭✭
    edited November 2021

    My touch screen stopped working properly nine months after I received my new 6400M. (Related note: my ADC card crashed 9 days after delivery.) Rather then send the radio back for warranty repair, I decided to use it as a 6400 (no 'M'), connected to a laptop via wifi and SmartLink, and with the laptop connected to a large external monitor. Turns out I actually like it better this way. Nevertheless, very disappointing to have two significant failures within the first year of ownership.

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