Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

SmartSDR v3.8.19 and the SmartSDR v3.8.19 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

Cant login to my SmartSDR account...Lost connection

VE6WZ
VE6WZ Member ✭✭
in SmartSDR for Windows

I did a PC reboot at my REMOTE PC.

I can connect to my FLEX on the LAN using remote desktop. But nothing over over the WAN at home.

Tried to test smartlink setup and says "the radio does not have internet connection"

My account settings are all BLANK. No callsign name etc. I logout, and log back in, everything still blank? It seems I cant login ??? What is wrong? I have done a cold re-boot and hard re-boot on the radio because I can do that remotely, didn't help.

I have lost my radio from the remote.

Steve, VE6WZ

Answers

  • Johan SE3X
    Johan SE3X Member ✭✭✭

    Probably nothing wrong on your side Steve. Seems like SmartLink is down. Can't connect from SM country either. Using AnyDesk connecting to PC at radio site, everything works as it should.

    73 de SE3X, Johan

  • WX7Y
    WX7Y Member ✭✭✭✭

    Had to log back in for it to work with the PC, SmartLink authentication really sucks wish they would change it to self or Local authentication instead of the server based that is in use now.

    I used my VPN on a couple nets today using my IOS Device and as always worked great.

    Bret

    WX7Y

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories