SmartSDR v3.4.23 and the SmartSDR v3.4.23 Release Notes | SmartSDR v2.8.1 and the SmartSDR v2.8.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.7.28 and the Power Genius XL Release Notes v3.7.28
Tuner Genius XL Utility v1.1.16 and the Tuner Genius XL Release Notes v1.1.16
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Thank you Flex!
I hate the fact that last night I actually gave up troubleshooting a problem with SmartSDR while I am remote at the condo at Orange Beach. Last night and submitted my first ticket to the Flex help desk. To my surprise how quickly Ken responded to my issue early this morning. I really don't think the issue was with SmartSDR software or the 6400 at home, "no signal or audio", when everything worked this morning when I powered up system. Ken gave me an idea this morning for a modification to enhance my troubleshooting when remote. When I return home I am now adding a web switch to my network/router/switches on the output side of my power backup to give me the flexibility of rebooting my network remotely to assist in troubleshooting if necessary.
Everyone I have interacted with at Flex to include Ken, Mike, & JP have gone out of their way to ensure their customer satisfaction, and they are very responsive to Help Desk requests.
Also, I am excited today I made my first contact with Panama on 17M with someone that was also using the Flex 6400. I had to make a video of the contact and post on Youtube.😁 I love the fact how well Flex works with my inverted horse fence antennas installed in my attic.
Leave a Comment
- 19.8K All Categories
- 177 Community Topics
- 2K New Ideas
- 367 The Flea Market
- 6.6K Software
- 5.6K SmartSDR for Windows
- 107 SmartSDR for Maestro and M models
- 269 SmartSDR for Mac
- 210 SmartSDR for iOS
- 200 SmartSDR CAT
- 137 DAX
- 330 SmartSDR API
- 8.1K Radios and Accessories
- 6.6K FLEX-6000 Signature Series
- 673 Maestro
- 35 FlexControl
- 803 FLEX Series (Legacy) Radios
- 550 Genius Products
- 312 Power Genius XL Amplifier
- 200 Tuner Genius XL
- 38 Antenna Genius
- 160 Shack Infrastructure
- 105 Networking
- 277 Remote Operation (SmartLink)
- 108 Contesting
- 418 Peripherals & Station Integration
- 103 Amateur Radio Interests
- 696 Third-Party Software