SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
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Unable to install SmartSDR_v3.2.39 on Windows 10 laptop
I've tried running as Administrator but same results. I've downloaded and installed v3.2.39 with no issues on 2 other computers. Can't figure out my issue on this laptop.
Any ideas?
Comments
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Good Evening:
Did you follow this process when you uninstalled SmartSDR?
73, Ronald, W4RJF
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Yes, all uninstall steps were performed. I even cleaned registry entries for FlexRadio.
Edition Windows 10 Pro
Version 21H1
Installed on 11/10/2020
OS build 19043.1055
Experience Windows Feature Experience Pack 120.2212.2020.0
See attachment for last few installed patches.
Any other ideas?0 -
Hi Jim, you might want to submit a helpdesk ticket. The Flex folks have seen a lot of install anomalies, and can probably get you going again pretty quickly.
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From Mike’s email to me
Worked for me Same symptoms
Tom
2) We have had a few reports from individuals who needed to run the installer in “Compatibility Mode.”
Here is a procedure that worked for other customers who have had this issue:
Right-Click on the installer file.
Click on "Troubleshoot Compatibility"
Click on "Try Recommended Settings"
and follow the directions.
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Thanks for the Compatibility suggestion. That worked!
73,
Jim
KE7JIM0 -
Well I spoke too soon. Everything installed but when I connect via SmartLink I have an issue with DAX drivers. I've followed the information from here:
https://helpdesk.flexradio.com/hc/en-us/articles/204017069-How-to-Manually-Re-Install-DAX-Drivers
But still encountering DAX driver error.0 -
No SmartSDR works if you shut off auto run DAX.
That was also part of my problem. Since you are also having the DAX problem contact Tim.
He Teamviewed my computer and fixed the corrupted DAX.
Your almost there.
Tom
NA7AA
0
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