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Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
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Tuner not working

Johnny W5KV
Johnny W5KV Member ✭✭
in SmartSDR for Windows

Good afternoon,


Experiencing a new problem with my Flex 6400. Tuner is not working.

Tried SmartSDR for Mac & SmartSDR for Windows. Rebooted. Nada. Nothing happens when I press the tune button. Any ideas?

Thanks,


Johnny

W5KV

Answers

  • VE7ATJ_Don
    VE7ATJ_Don Member ✭✭✭✭

    Hi Johnny... when you say 'nothing happens', do you mean there is no response at all from the radio? Is it possible you already have a 'match' set for that frequency and there is no need for the ATU to re-tune? Do you hear clicking from the ATU when you tune across the band in receive mode? (that would tell us if the ATU is 'remembering' its presets). What colours are the ATU/Tune buttons?

    Also, you don't mention which version of SmartSDR you are on. 2.4.10 is the most 'reliable' right now when it comes to the ATU.

    You could try 'resetting'/removing the presets for the tuner. (sorry, I don't have the manual with me hear, so I can't remember how to do that, but can someone else chime in? I think it has something to do with pressing and holding the ATU button) If that doesn't work, then it might be time to set up a Help Desk ticket.

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