No RF output

bobshotwell

Before I put in a help desk request, anyone else have this problem. I've had my 6400 for just two weeks. Occasionally after leaving it on overnight (not connected), I find there is no RF out in either tune or transmit. Power-off-restart always clears this. OK, I know it's a computer, but this is almost every other day! Does this sound normal or should I see if there's something more serious going on? Thanks everyone, Bob

John KB4DU

Well, it’s not normal. Many owners leave them on and operating for weeks at a time. For starters, unplug the network cable to the flex and leave the radio on when not in use to isolate the radio from external factors. If the problem continues, it is probably the radio, else it’s probably external to the radio. The most likely external issues are the network or the pc. Are there any other symptoms?

bobshotwell

No, no other symptoms that I can discern, John. I presently have it on a switch which is fed by a TP-Link wifi-to-ethernet adapter. This is the one Flex recommends. An ethernet directly to the network router isn't physically possible where I am. This is almost a daily occurance so, yes, I'll try pulling the ethernet at the back of the rig when not in use to see if there's any change. Thanks for the suggestion, Bob

KD0RC

Hi Bob, I would recommend submitting a help desk ticket - this does not sound normal.

bobshotwell

I'll do that Monday Len. I wanted to try a few things on my end first before doing that. One of which was disabling a regular, scheduled, full network restart at 2am. This seemed to be an overnight problem. But having done that a few days ago it still recurs. Not every day, but often enough. -Bob

WX7Y

I'm sure you have tried to Pull the DC power off the Radio for a little while and give that a go.

bobshotwell

Yes, Bret, I have done both a normal shutdown and restart as well a complete power-off restart. It has happened again after both. No apparent difference that I can tell. But this has happened 5 times now, and I've only had the rig for two weeks, so not a lot of time to have tried both yet. Thanks, Bob