Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
SmartSDR v3.2.39 and the SmartSDR v3.2.39 Release Notes | SmartSDR v2.7.6 and the SmartSDR v2.7.6 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes | Power Genius XL Release Notes v3.6.21
Power Genius XL Utility v3.6.21 | Tuner Genius XL Utility v1.1.1
It's been 3 years now!...Where is my Automatic Tuner that was supposed to come with my Genius Amp?
I, like many others, ordered my PGXL amplifier over 3 years ago. I did receive it after a nearly 2 year wait. However, I ordered it after a prepay of $1,000 (and have long since paid the entire balance to get the amp this year), and still have not received my promised (and ordered) Flexradio Automatic Tuner!!!???
This is now over 3 years ago! Now I understand unexpected slowdowns, supply chain problems, manufacturing issues,.... even now Covid! But to be well over 3 years and now Flexradio doesn't even mention anything about the Automatic Tuning Unit that was promised to me and many others ("if we prepay our $1000" with our order by a certain date").
Well that was far over 3 years ago (3 years and 3 months I believe! No mention of my Autotuner, no emails on it, where it is, etc.
Please can someone from Flexradio let me know, "where is my ATU?"
Leave a Comment
- 17.4K All Categories
- 107 Community Topics
- 2K New Ideas
- 225 The Flea Market
- 5.9K Software
- 5.2K SmartSDR for Windows
- 79 SmartSDR for Maestro and M models
- 161 SmartSDR for Mac
- 172 SmartSDR for iOS
- 171 SmartSDR CAT
- 91 DAX
- 299 SmartSDR API
- 7.5K Radios and Accessories
- 6.2K FLEX-6000 Signature Series
- 604 Maestro
- 23 FlexControl
- 758 FLEX Series (Legacy) Radios
- 308 Genius Products
- 202 Power Genius XL Amplifier
- 98 Tuner Genius XL
- 8 Antenna Genius
- 75 Shack Infrastructure
- 40 Networking
- 156 Remote Operation (SmartLink)
- 74 Contesting
- 220 Peripherals & Station Integration
- 75 Amateur Radio Interests
- 508 Third-Party Software