Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR or 4O3A Genius Product Software?

SmartSDR v4.1.3 and the SmartSDR v4.1.3 Release Notes
SmartSDR v3.10.15 and the SmartSDR v3.10.15 Release Notes

The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

6400M - "Please wait ... " - what a disappointment!

schacterfoto
schacterfoto Member ✭✭
in FLEX-6000 Signature Series
Received a brand new 6400M on Dec. 10. What a great radio! Until yesterday, a mere 8 days later, when it fails to boot and gives me the "Please wait ..." screen. Tried a reset, which didn't help. I run the radio stand-alone, using the latest software (3.1.12). When an expensive new piece of equipment fails after less than two weeks, you can't help but feel very disappointed. Have started a service request but given that this happened on a Friday I won't hear anything for a few days and am hoping Flex hasn't shut down from the Christmas break. (And another element of great timing: the failure happened just as I was about to start working the Radio Amateurs of Canada Winter Contest.) I love the radio, and I'm sure my problem will be taken care of, but I'm bummed that my brand new radio will have to be out of service for a while, and very disappointed that Flex would sell a high-end product that is known to be (based on the other postings I have seen) so unstable.

Comments

  • ka9ees
    ka9ees Member ✭✭✭

    I feel so bad for you. I have a 6400M. It's a couple years old at least. I've never any trouble with it. I hope they get you taken care of super quick!

    73,

    Ed KA9EES

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories