Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
SmartSDR v3.1.12 and the SmartSDR v3.1.12 Release Notes. | SmartSDR v2.6.2 and the SmartSDR v2.6.2 Release Notes.
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes. | Power Genius XL Firmware v3.5.23. | Power Genius XL Utility v2.2.10.
Can't Connect to DLI Web Power Switch over the Internet
I am trying to connect remotely to a DLI Web Pro Switch Pro to turn/off my Flex 6600 through the internet. I configured port forwarding to Port 80 on a ASUS RT-AC88U router, and I set a static IP address on a Web Power Switch. I also set up DDNS using myname.asuscomm.com.
When I use a computer on the same LAN as the Web Power Switch, I can ping and connect to the switch using the local IP address of the switch and the WAN (public IP) address assigned by my internet company. When I tried to connect to the switch via my smartphone 4g, the connection times out.
When I try a to connect to the switch using a computer on a different network, I am unable to ping or connect to the switch using the myname.asuscomm.com or WAN IP address of the router.
I notice when I go to the Network Map in the router, sometimes the Web Power Switch IP address and Mac Address is displayed in the Clients List, and it indicates that the Client IP address is static; other times, the switch is not listed in the Client’s List. When it not displayed in the Client’s List, I can still ping it and connect to it using a computer on the same LAN.
I have tried to use ports 8080 and 8443; however, the connection times out when I try to connect using myname.asuscomm.com or the Wan IP address.
When I checked ports 80, 8080, and 8443 using the Port Forwarding Tester website, the tests show these ports are closed on my Public IP (WAN) address.
I manually assigned the Web Power Switch IP address in the router under LAN – DHCP Server, but I get the same results. I can connect and ping the switch using a computer on the same LAN using the Wan (public IP) address, myname.asuscomm.com, or the Wan IP address, however, I can’t ping or connect to it using my smartphone or from a computer on a different network.
Is there some configuration that I missed that is blocking my ability to connect to the Web Power Switch via the internet using my smartphone on 4g or using a computer on a different network?
Leave a Comment
- 15.9K All Categories
- 66 Community Topics
- 1.9K New Ideas
- 140 The Flea Market
- 5.4K Software
- 4.9K SmartSDR for Windows
- 39 SmartSDR for Maestro and M models
- 96 SmartSDR for Mac
- 144 SmartSDR for iOS
- 152 SmartSDR CAT
- 71 DAX
- 280 SmartSDR API
- 7.1K Radios and Accessories
- 5.8K FLEX-6000 Signature Series
- 562 Maestro
- 14 FlexControl
- 729 FLEX Series (Legacy) Radios
- 163 Power Genius Products
- 126 Power Genius XL Amplifier
- 14 Power Genius Utility
- 23 Tuner Genius
- 45 Shack Infrastructure
- 24 Networking
- 95 Remote Operation (SmartLink)
- 50 Contesting
- 147 Peripherals & Station Integration
- 64 Amateur Radio Interests
- 425 Third-Party Software