Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
SmartLink has quit auto-connecting on my 6600M and on SmartSDR on my PC
Gregorio
Member ✭
* I've always had to use Port Forwarding with the ADSL assess, but previously with no Auto-Connect issues.
* Powering down the 6600M or Exiting SmartSDR now requires login.
* Auto Connect SmartLink is checked in Settings for SDR, CAT, and DAX.
* SmartLink Test is passed when logged in.
* Once logged into the 6600M and SmartSDR, remote operation works as usual.
* Oddly, it does auto-connect for DAX only.
* Failure to auto-connect also occurs at remote locations.
* This issue started recently with no known changes to my LAN setup.
I've read about "expired security tokens" on the server so tried changing the registered email address on SmartLink. Then tried changing it back. Then tried changing my password for the original email address (knowing that shouldn't work). I've also lowered the FireWall Security Level with no luck.
These symptoms indicate to me that something has changed at the server.
I'm a moderately sophisticated with networks.
Thoughts?
* Powering down the 6600M or Exiting SmartSDR now requires login.
* Auto Connect SmartLink is checked in Settings for SDR, CAT, and DAX.
* SmartLink Test is passed when logged in.
* Once logged into the 6600M and SmartSDR, remote operation works as usual.
* Oddly, it does auto-connect for DAX only.
* Failure to auto-connect also occurs at remote locations.
* This issue started recently with no known changes to my LAN setup.
I've read about "expired security tokens" on the server so tried changing the registered email address on SmartLink. Then tried changing it back. Then tried changing my password for the original email address (knowing that shouldn't work). I've also lowered the FireWall Security Level with no luck.
These symptoms indicate to me that something has changed at the server.
I'm a moderately sophisticated with networks.
Thoughts?
0
Answers
-
I also have the same problem, was working fine until this afternoon0
Leave a Comment
Categories
- All Categories
- 260 Community Topics
- 2.1K New Ideas
- 538 The Flea Market
- 7.6K Software
- 5.9K SmartSDR for Windows
- 139 SmartSDR for Maestro and M models
- 368 SmartSDR for Mac
- 251 SmartSDR for iOS
- 226 SmartSDR CAT
- 175 DAX
- 345 SmartSDR API
- 8.8K Radios and Accessories
- 7K FLEX-6000 Signature Series
- 45 FLEX-8000 Signature Series
- 803 Maestro
- 43 FlexControl
- 838 FLEX Series (Legacy) Radios
- 809 Genius Products
- 425 Power Genius XL Amplifier
- 280 Tuner Genius XL
- 104 Antenna Genius
- 246 Shack Infrastructure
- 168 Networking
- 410 Remote Operation (SmartLink)
- 119 Contesting
- 642 Peripherals & Station Integration
- 116 Amateur Radio Interests
- 880 Third-Party Software