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Remote operation receive audio blanking periodically

Barry IsseksBarry Isseks Member ✭✭
in Remote Operation (SmartLink)

Flex 6500 2.12 software. Remoting at about 500 miles away. Reports are all excellent with no issue, but my windows 10 machine completely blanks receive audio periodically for about 2 seconds then returns. Happens every few minutes or sooner.

Any one with similiar issues please relate problems and solutions,


Thanks

Barry K6ZA

Comments

  • KØKQKØKQ Member ✭
    Barry,

    I have seen similar problems and have concluded it is in the quality of the internet connection. I my case it is the DSL uplink at the remote site.

    A couple of ideas to help troubleshoot. Try reducing your bandwidth demands by going down to one slice at a time, and try moving your "FPS" and "Rate" to 1on your display tab. If the issue improves you may have an internet connection problem.

    Dave KØKQ

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