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Changed cable modems and now no Smartlink access

Bob KN4HH
Bob KN4HH Member ✭✭
edited May 2020 in Remote Operation (SmartLink)
I have been running a Arris SB6141 cable modem with my IQ router for a few years with no issues using Smartlink.  I am running SmartSDR 3.1.12.  Yesterday, I changed cable modems from a Arris SDB6141 to a Arris SBV2402 fully supported by Comcast.  No other changes were made.  I can communicate with the Flex 6500 on my internal network.  However I cannot contact the 6500 via Smartlink.  The cable modem is a basic modem with no bridging mode. 
Many thanks for suggestions.

73, Bob, KN4HH

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