Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Cutting out when on Wifi
Options
Mick
Member ✭✭
There is an issue with the reception when I use my laptop with SmartSDR.
I'm using an i5 with 12gigs of RAM, and either an extender or straight to the Wifi Router.
Connected either way, randomly there will be blank or disconnected spaces in the reception where it can last up to 30 seconds and I have to ask the person I'm speaking with to repeat what they said. When the reception goes blank there is also a white noise.
I've slowed the waterfall down and all that but it doesn't seem to help either.
What might cause this?
I'm using an i5 with 12gigs of RAM, and either an extender or straight to the Wifi Router.
Connected either way, randomly there will be blank or disconnected spaces in the reception where it can last up to 30 seconds and I have to ask the person I'm speaking with to repeat what they said. When the reception goes blank there is also a white noise.
I've slowed the waterfall down and all that but it doesn't seem to help either.
What might cause this?
0
Comments
-
Since no one has answered yet, I'll give it a try.
Since you are using WiFi for access, you will need to be very careful in your setup - even an extender will not necessarily fix issues you may be seeing, To begin with, if you really cannot use a wired connection, then at least try to use 5 GHz WiFi with a channel selection that avoids any local channel congestion. Avoid 2.4 GHz if you can - unless you live in a really remote area, it will be very congested. There are only three 2.4G channels. Any cell phone WiFi analyzer will help you visualize the local WiFi RF environment.
WiFi is a shared facility, and if some other device (yours or your neighbors) is on the same channel, you will wait and data WILL be dropped.
In the end, you may of course have some other issue, but look after these first, and then re-evaluate.
1 -
I had problems on my new mesh network with wireless to the radio. As soon as I put it on it's own network/wireless, it works great.
1
Leave a Comment
Categories
- All Categories
- 245 Community Topics
- 2.1K New Ideas
- 488 The Flea Market
- 7.3K Software
- 5.9K SmartSDR for Windows
- 134 SmartSDR for Maestro and M models
- 327 SmartSDR for Mac
- 241 SmartSDR for iOS
- 224 SmartSDR CAT
- 161 DAX
- 343 SmartSDR API
- 8.5K Radios and Accessories
- 6.9K FLEX-6000 Signature Series
- 768 Maestro
- 42 FlexControl
- 836 FLEX Series (Legacy) Radios
- 726 Genius Products
- 391 Power Genius XL Amplifier
- 251 Tuner Genius XL
- 84 Antenna Genius
- 221 Shack Infrastructure
- 149 Networking
- 369 Remote Operation (SmartLink)
- 118 Contesting
- 582 Peripherals & Station Integration
- 116 Amateur Radio Interests
- 809 Third-Party Software