Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

SmartSDR v3.8.21 and the SmartSDR v3.8.21 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

Radio loses connection since update to 3.1.11

Wayne VK4ACN
Wayne VK4ACN Member ✭✭✭
edited August 2020 in SmartSDR for Windows
Not sure if there is a gremlin in 3.1.11 but since updating the  6500 has lost connection with the lan twice in the last 2 days.  Im using a wired network connection.  The 6500 wont shut down, have to hold on/off button in for a few seconds for radio to reboot.  Anyone else seeing it?

Comments

  • Bill -VA3WTB
    Bill -VA3WTB Member ✭✭✭
    edited May 2020
    did you do a factory reset after the new update? You need to.
  • Wayne VK4ACN
    Wayne VK4ACN Member ✭✭✭
    edited May 2020
  • Wayne VK4ACN
    Wayne VK4ACN Member ✭✭✭
    edited May 2020
  • Bill -VA3WTB
    Bill -VA3WTB Member ✭✭✭
    edited May 2020
  • Wayne VK4ACN
    Wayne VK4ACN Member ✭✭✭
    edited May 2020
    Ill see how it goes, if loses connection again, try the next step
  • Bill W2PKY
    Bill W2PKY Member ✭✭
    edited May 2020
    I forgot to do the factory reset and experienced radio crashes as well. After factory reset and reloading profiles all is well. Radio has been on 24X7 for days now with no disconnects. Perhaps engineering can add a popup to the upgrade process alerting the Op to the necessity to do a factory reset after firmware updates.
  • Bill -VA3WTB
    Bill -VA3WTB Member ✭✭✭
    edited May 2020
    It is clearly mentioned in the release notes.

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories