Help to re-install flexradio 1.11.12 after trying to install flexradio 3.2.x

Maxime d'Harboullé

Alan

PE3DON

NX6D Dave

Maxime d'Harboullé

Hello Dave,
Thanks for your reply, so the system is on a flex 6500.

So is it preferable to pass from v1 to v2 then v3, or can we directly go from v1 to v3 and buying the license (he only has v1 licence and had issues to pay for the v3 license last time he tried).

To uninstall everything from the computer, i saw there is a uninstall executable in the flex-radio software.
Should we just lauch that program, or is there other more complicated elements to uninstall like the drivers, VSP...

Thnaks for your much appreciated help Dave.

Maxime and F6AFU from France

Maxime d'Harboullé

Thanks for your response Alan,

So the issue has been detailed under the comments of "NX6D Dave".
For the profile issues it will be manageable to re-enter them manually

Thanks,

Maxime and F6AFU from France

NX6D Dave

If you open the Flex Radio portion of the Start menu, you should see an Uninstaller.  Use that to uninstall the software.  When the option is presented to uninstall the DAX drivers, I would do that as there have been some important fixes made in that area recently.

But first, get the license issue resolved.  The Help Desk will solve any problems you may have in getting the license upgraded.  Note that a version 3 license will run any version of the software.

Don't worry about the VSP system at this time.  It changes infrequently.  It can always be updated later if needed.

There's no reason not to install one version after the other if you want to preserve the Profiles.  If the Profiles aren't particularly important, then you can reset the radio to remove them and build them up from scratch after you get the software running smoothly.

On a 6500, you reset the radio to "factory settings" by turning the radio off, then pressing the "OK" button on the front panel, holding it in while pressing the power button to start the radio.  You will see a message on the little front panel display that confirms this.  Later, when you log into the radio, you'll find no Profiles.

Maxime d'Harboullé

Dudley WA5QPZ

Maxine, To update the license, the radio must have direct connection to the Internet (and IP v 4 ). If direct connected to your computer, your Internet connection has to be shared to your radio connection. Dudley WA5QPZ